Privacy Policy

ZIM Integrated Shipping Services Ltd. (“ZIM”) respects the privacy of its users (“You”, “Your”) and has developed this privacy policy to demonstrate its commitment to protecting Your privacy. This privacy policy describes and defines user’s personal and non personal information ZIM collects, how it is collected and how it is used by ZIM. ZIM encourages You to read this privacy policy carefully when using ZIM’s application, application functions and services (the “Application”). By using the Application You are accepting the practices described in this privacy policy.

When You install and use the Application, ZIM may collect information such as: device location (including specific geographic location), device ID, device and hardware settings, device manufacturer and type, operating system, operator, usage statistics and connection information (“Non Personal Information”).

Some functions of the Application may require information such as (but not limited to): Your full name, title, company name, email address and mobile number (“Personal Information”).

The Application enables You to scan B\L QR code by using Your device camera and enables You to call ZIM’s local contacts directly from the Application using Your phone dialer (the “Purpose”). Therefore, You hereby acknowledge, agree and permit the Application to use Your camera and phone for the Purpose.

ZIM may use the Personal and Non Personal Information collected by it to provide, maintain, and improve ZIM’s services, to develop new ones, and to protect the Application and its users. ZIM may also use this information to provide You with tailored content, such as (but not limited to) search results and advertisements more relevant to You.

ZIM uses third party tools including, without limitation, Google Analytics and AppsFlyer to collect information about Your use of the Application. Google Analytics is used to provide ZIM with digital analytics tools to analyze data from all touchpoints in one place, for a deeper understanding of Your experience in using the Application.

AppsFlyer is a mobile attribution and marketing analytics platform which ZIM uses for analyzing its marketing efforts.

ZIM’s Application may contain links to third party applications, websites and services (together “Third Party Services”). ZIM have no control over Third Party Services, and all use of Third Party Services is at Your own risk. ZIM cannot and will not accept responsibility for the privacy policies of any such Third Party Services. ZIM does not endorse any Third Party Services offered and urge You to exercise caution in using third Party Services.

ZIM implements generally accepted industry standards to maintain the safety of Your Personal and Non Personal information. However, no method of transmission of electronic storage is 100% secure. Therefore, while ZIM strives to use commercially acceptable means to protect Your Personal and Non Personal information, ZIM cannot guarantee its absolute security.

This privacy policy may be updated from time to time and therefore ZIM asks You to check back periodically to read the most updated privacy policy. Your continued use of the Application shall be deemed to be Your continued acceptance of the terms of this privacy policy, as amended.